Privacy Statement, Booking Conditions, and information  for 'www.greek-holiday-hotels.com'

Greece Hotels and Information

Privacy Statement, Booking Conditions and Information

A hotel guide and reservation service for hotels in Greece.

 

Privacy Statement

The information provided to 'www.greek-holiday-hotels.com' either when making a reservation or an enquiry will be kept confidential and we will not disclose this information to any other parties apart from those involved in confirming your reservation.

 

Credit Card Payments

For your security, when making a credit card payment you can use the faxable form that is emailed to you when you request a quote.

 

Booking Conditioning

1. Once you have requested a booking for the hotel of your choice we will send you a full quotation with the total price and ask you to confirm this with a Credit Card Authorization for the full amount: -

  1. 10% of the total payment due will be charged to your Credit Card as soon as the hotel confirms the booking. Unless we are instructed to charge the full amount or your arrival date is less than 45 Days.

  2. The  90% Remaining Balance will be charged 45 Days Prior to your Arrival.

  3. If the total amount is less than 150.00 EURO the total amount will be charged as soon as we confirm the booking.

2. Cancellation of Hotel bookings :-

  1. If you cancel giving us more than 30 days notice before your arrival date you will lose your 10% deposit.

  2. If you cancel giving us less than 30 days notice before your arrival date at the hotel you will lose from 33% - 100% of the total payment.

  3. If you fail to turn up at the hotel (no show) you will loose 33% - 100% of the total payment.

3. Hotel Conditions: Hotels, Apartments and Villas reserve the right due to human error or any emergency to move you to another hotel of equal status or better. (This very rarely happens and is a standard disclaimer.)

 

Insurance

It is advisable to take out holiday insurance if booking any holiday, just in case you can't make it. Please ask your bank or insurance broker for details or click here for an online quote.

 

Service Guarantee

We do our best to offer a fast, friendly and reliable service. All our emails and quote request forms are answered swiftly normally within the hour. However, it can sometimes take from 15 minutes up to 12 hours depending on the time the request was made. During office hours we also have a Human Link Live Chat Facility where you can talk with one of the staff at Armata to help answer any of your general questions. Reservation requests need to be done in by email or using this request form.

 

How to book  - 4 easy steps

Step 1 - Surf our web site www.greek-holiday-hotels.com and find the accommodation you are interested in.

Step 2 - Fill out this no obligation request form , be sure to provide the correct email address otherwise your request will not be answered. Once we receive this form we will send you a full quote for the total price as well as methods of payment. The main methods of payment are with a Credit Card or Bank Transfer.

Step 3 - Once you have reviewed our quote, should you decide to continue, send us the payment form as outlined in the email we sent you. When we have received this payment form we then request your booking in the chosen hotel, apartment or villa.
Note:
All bookings are requested (on a first come first served basis) and confirmed in writing. Your booking will not be finalised until we have received a written confirmation from the hotel. Confirmations can sometimes take up to 3 days depending on the speed of the hotel reservations.

Step 4 - Once the hotel confirms your booking we will charge your credit card according the the booking conditions and send you a Check In Voucher in email. Print and present this voucher to the hotel, apartment or villa upon your arrival in exchange for your room. It is advisable to print two copies of the voucher so you can keep one with our contact details should you need to contact us.
Note: If your chosen hotel is unable to confirm your request we would then discuss with you some alternative options. If you don't wish to book any of the alternative options we have to offer and no longer wish to use our services we would then destroy your payment details at no cost.

Have a wonderful stay in Greece and remember to tell us about your holiday, as we do care.

 

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Copyright for Greek Holiday hotels is reserved Armata


All enquiries should be addressed to Head Office

at PO Box 40218 Larnaca
Tel : 00357 24 665408
Fax : 00357 24 627489

However please be advised that booking enquiries are dealt with by e mail.